About us
CHIDE Circular Knitting Machine Company is a high technology-based knitting machine design manufacture, service, and supply company of the garment and textile industries. All our products are greatly appreciated in a variety of different markets throughout the world. We have been providing Single Jersey Machine, Fleece Machine, Jacquard Machine, Rib Machine & Open width Machine, and other related products with technical support and on-site backup access world for many years. We have the depth of experience to provide support in almost any conceivable situation; from raw material selection, training, computer system, and machine adjusting on-site through to technical support and servicing. CHIDE supports the success of our customers and representatives by delivering quality knitting machines and parts in a timely and conscientious manner and maintaining a trustworthy and courteous relationship with each partner. We make the machine better.
FAQ
1. How to choose the most suitable Mechanical Equipment?
Our professional team will give you the best suggestion as long as you tell us what kind of test you need to do and the required specification.
2. What’s the delivery term?
Most of the time, we have stock in the factory. If there is no stock, normally, the delivery time is 15~20 working days after
deposit receipt. If you are in urgent need, we can consider making special arrangement for you.
3. Do you accept customization service?
Yes, of course, we can not only offer standard machines, but also customized machines according to your request. Don’t hesitate to tell us your requirement, we will try our best to meet your needs.
4. Can we visit your factory before order?
Yes, we warmly welcome and sincerely invite you or your team to visit our factory, we will help to arrange hotel and pick up you from airport.
5. Do you have customers of our country before?
Now our testing machines have been sold to more than 80 countries, like USA, Canada, Russia, UK, Italy, Germany, European , India, Pakistan, Philippine, Singapore, Malaysia, Thailand , Vietnam, Korea, Saudi Arabia, Brazil...and so on.
6. How about your warranty?
Generally, our warranty is one years. Within the warranty period, we can offer technique support and part parts change,
necessarily, our engineers may go to your place for better service.
7. How about the packing for machine, is it safely protected during transportation?
Our machine is packed by standard export wooden box, it won’t be damaged. We’ve delivered many testing machines abroad by sea or by air without damage.
8. What is the order process?
Inquiry - quotation - communication - order confirming - deposit payment - production - testing and debugging - balance
payment-packing - delivery - customer receiving - after service.
9. How to install and use the product?
The product is shipped with an operating instructions and video of English version.
Our Factory
